Testimonials

This is my first time shipping using a broker and G.C.M Air and Maritime was very accommodating to answer all of my questions. The staff made the process less stressful. Also, the staff were friendly, helpful and in some instances went above and beyond to ensure that I satisfied the shipping requirements. I am grateful for their great service..

I recently made the switch to GCM, I must say , its definitely refreshing to have that personal touch in the professional realm. From notifying GCM of shipment to my warehouse door, nothing but EXCELLENCE.

Outstanding service from Ms. Susan Reginald and the team, made my first experience with customs brokerage very straightforward and customer friendly..

Excellent Service and Customer Service is on point. I love that you are updated and can easily have useful communication when you need it. The staff is friendly and very helpful..

We have been using GCM Air Maritime for over 10 years now and they are absolutely fantastic people to work with, they are very prompt and professional and always goes by the books. Their standard of operation in impeccable and they always seem to be keen on improving themselves to cater for miserable customers like us!.

Very pleased with the customer service at GCM. Knowledgeable and competent staff and very helpful management. My onboarding experience as a new customer was seamless. Prices were quite reasonable. An asset if you have to import stuff from abroad.👍.

Would definitely recommend GCM Air & Maritime Customs Brokerage Ltd. Ms. Susan Reginald and the team are extremely knowledgeable, efficient and make the entire shipping and customs clearing process hassle-free. They are definitely one of the best in this business in Trinidad!.

My 1st time shipping with GCM and I am definitely going to be supporting this business. Service was too notch and the price for shipping was unbeatable, not to mention how quickly I got my packages. I recommend them 100%.

GCM has been provided Carib Glassworks with brokerage services for several years, their courteous and efficient staff has always been extremely responsive and solution oriented. They have time and time again proven themselves to go beyond the call of duty to satisfy our requirement, I am extremely pleased with the continuous effort made to maintain and sustain our requirements..

Excellent customer service, very reliable and professional staff; always going above and beyond to meet their customer requirements..

Very efficient service had absolutely no issues in receiving my items..

We contacted GCM Air & Maritime Customs Brokerage Ltd. to assist with transporting our pet dog in cargo from Trinidad to Canada. Susan and her team were extremely efficient, reliable, friendly and informative. They kept us updated with regular check-ins at each stage. Always willing to answer our (many) questions, they truly went above and beyond. They handled every aspect of the process professionally and were very understanding of our concerns with transporting our pet so they took some additional time to address our concerns with compassion. We are extremely grateful to Susan and her staff for assisting us in getting our pet to Canada safely..

Provided exceptional customer support. They made the process 100 times easier. Best Customs Brokerage I have used so far. Will use their services again in the future..

After receiving a gift from a friend, and not knowing it was a drone. Then receiving information that it was detained by customs pending a couple of approvals I decided to contact G.C.M and Air Maritime. I contacted them via Facebook and even though it was after hours I still received a response assuring me that I would be contacted after giving my contact info. I was contacted and explained my situation Ms. Susan Reginald took on the responsibility of assisting me with practically everything, she was prompt, articulate, understanding and kept abreast along the way informing of everything up to the last detail. This customs and brokerage is hands down the best and is most certainly a cut above the rest! They treat your business as their very own. I cannot keep thanking Ms. Susan enough for how she assisted me, I’m truly appreciative of the dedication and commitment I was given! Again thank you so much Ms. Susan and the entire G.C.M team!.

Amazing team, efficient, professional and compassionate!!! I had an unfortunate situation with another courier service where my personal package was bonded at customs. Without given much direction or advice from them I had to find a brokerage co. to assist. After a series of futile phone calls, I came across GCM on google and decided to contact them. I was immediately blown away by their customer service ethic and reassurance that they will do as much as they can to help me. Ms Susan Reginald in particular is such a God sent and miracle worker. She kept in contact and guided me through the entire process, which was made very easy. Retrieving the package was a success and I was contacted almost immediately with the good news. Thank you so much to GCM and your team for restoring my faith in excellent customer service and professionalism. I look forward to starting my online shipping journey with you!.